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Integrations and automation

Your systems work, but they don't talk to each other. We connect your store, accounting, point of sale, CRM and Fatoora into one fully documented flow and automate the repetitive steps, so the retyping stops and errors drop with it.

Conveyor belts curving through a plant, carrying things from one station to the next with no one lifting them

What you get

  • Orders reach accounting and stock with no retyping
  • A Fatoora connection built to ZATCA's published specifications
  • An alert on any failure, with a log of what happened
  • Accounts and keys in your company's name, fully documented

What we offer

From reviewing your systems to running and monitoring the connections: we link what you have today and build what's missing.

Integration review and blueprint

We map your systems, data sources and their owners, volumes and likely failure points, then hand you a clear plan with each connection's steps and cost before any build starts.

Store to accounting and stock

Orders flow from your store into your accounting system as invoices and entries, with stock and prices synced across channels, gateway payouts reconciled and returns handled.

ZATCA e-invoicing connection

We connect your store, point of sale or ERP to Fatoora through a compliant invoicing solution, built to ZATCA's published specifications and tested in the sandbox before go-live.

Point of sale and branch sync

We bring together sales and stock from your branches, points of sale and accounting system, so you see each branch's numbers in one place instead of hand-built spreadsheets.

CRM and enquiry routing

Enquiries from your website, ad campaigns and WhatsApp land in your CRM, each assigned to an owner who follows it up, so no customer gets lost between channels.

WhatsApp and SMS notifications

Order confirmations, shipping updates and reminders go out by WhatsApp or SMS through licensed providers, with the customer's opt-in and a sender name registered with the messaging provider.

Wathq and National Address lookups

We verify commercial registration data through Wathq and addresses through the National Address service, inside your forms and systems, on your own subscription and each service's fees.

Workflow automation and approvals

Purchase requests, discounts and leave move from scattered messages into approval flows with an owner for each step and a clear record. We pick the tool by volume, cost and where data is processed.

Custom connectors and legacy systems

We build custom connectors on APIs, and when a system has no API, we bridge it safely through file exports or its database.

AI steps inside workflows

Steps that extract data from documents, sort requests and draft replies, with human review before any action that matters. Our AI technologies service covers more.

Monitoring and a care plan

We monitor every connection automatically, retry when it stumbles and alert you to any fault. A monthly care plan covers API changes and small adjustments.

Documentation and handover

You get a data map and a runbook, the accounts and API keys stay in your company's name, and your team gets a handover session.

Platforms we work with

Accounting and ERP

  • Odoo
  • Zoho Books
  • Qoyod
  • Daftra
  • Wafeq
  • Microsoft Dynamics 365
  • SAP Business One

Point of sale

  • Foodics
  • Rewaa

CRM

  • HubSpot
  • Zoho CRM
  • Salesforce

Messaging and automation

  • WhatsApp Business Platform
  • Make
  • Zapier
  • n8n
  • Power Automate
  • Azure Logic Apps

Government services

  • ZATCA Fatoora
  • Wathq
  • National Address

Where it helps

Your situation isn't listed? Tell us about it in a free consultation.

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How we deliver

Clear steps, each stage with a set date.

  1. Review

    We map the systems, data and flows you need, and decide what a ready-made app covers and what needs a custom connection.

  2. Blueprint and quote

    A written plan for each connection: what data moves, which way, how often and how errors are handled, with a fixed price.

  3. Build and test

    We build each connection and test it in a sandbox with sample data before it touches your live records.

  4. Go live

    We switch connections on in stages and reconcile the results against your systems in the first days to confirm their accuracy.

  5. Monitor and care

    Monitoring, alerts and updates when APIs change, on a monthly care plan if you want one.

Common questions

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What we connect, and how

What can you connect?

Online stores, accounting and ERP, point of sale, CRM, payment gateways and carriers, messaging, Fatoora, Wathq and the National Address. Almost any system with an API or a file export can be connected.

Ready-made app or a custom connector?

A ready-made app first, if it truly covers the flow, because it's faster and cheaper. We build a custom connector when it doesn't, or when you need finer control over the data.

No-code tool or custom code?

No-code tools suit simple and moderate flows. Custom code makes more sense as volume grows, per-task costs climb, or data has to stay on specific servers.

We have several branches and systems. Can you connect them all?

Yes. One integration layer takes in every source, so each branch's and each system's numbers end up in the same place.

Do we need to change our current system?

Usually not. A middle layer leaves your system largely as it is, and the review spells out any setting that needs switching on.

Time, cost and upkeep

How long does it take?

Simple flows take days. ERP or Fatoora connections take weeks, depending on the system and how ready it is. Your quote sets the timeline after the review.

How do you price it?

A fixed price per integration project after the review, plus an optional monthly care plan for monitoring and updates. The systems' own fees, such as subscriptions and lookup charges, are paid directly to their providers.

What if a connection breaks or an API changes?

Every connection is monitored and retried automatically, and we're alerted when one fails. The care plan covers updating a connection when a provider changes its API.

Will you train our team and document the work?

Yes. You get a data map and a runbook, and your team learns how to follow the flows and handle common alerts.

Data and ownership

Who owns the accounts, keys and code?

You do. Accounts and API keys are created in your company's name and you can revoke them at any time, and we hand over the source code and documentation in full.

Is our data safe?

Each connection gets the least access it needs, we prefer OAuth sign-in over shared passwords, and we act as your processor under written terms that respect the Personal Data Protection Law.

Does our data leave Saudi Arabia?

Before we start, we tell you where each tool in the flow processes data. When data must stay in the Kingdom, we run the automation on servers there that you choose.

E-invoicing and Saudi platforms

Can you connect us to Fatoora?

Yes, through an invoicing solution that meets the integration phase requirements, wired to your store, point of sale or ERP and tested in the sandbox before go-live. ZATCA rolls out this phase in waves and notifies each wave in advance.

What if ZATCA rejects an invoice?

You're alerted with the reason Fatoora gives, we correct the data and resubmit it, and every step stays logged for reference.

Can you connect to Wathq and the National Address?

Yes. We connect your forms and systems to Wathq's commercial registration data and the National Address service, on your own subscription and each service's fees.

Other services

All services

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