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عربي

E-commerce

A store your customers trust and find easy to buy from. We choose the right platform with you, design it in Arabic first, set up payments and shipping, prepare it for E-Commerce Law requirements before launch, then stay to help you grow sales.

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What you get

  • A store in Arabic and English, designed for phones first
  • mada, Apple Pay, instalments and cash on delivery
  • Shipping and returns linked to your chosen carriers
  • A store ready for authentication and E-Commerce Law requirements

What we offer

Everything your store needs to sell in Saudi Arabia, from choosing the platform to the first order and beyond.

Platform choice and store plan

We weigh Salla, Zid, Shopify, WooCommerce and a custom build against your catalogue size, the systems you need to connect, the fees and your growth plans, then recommend one and explain why.

Store design and setup

A storefront designed in Arabic first, then English, built for phones, with the store set up, products uploaded, categories organised and policy pages written.

Payment setup

We switch on mada, cards, Apple Pay and STC Pay through payment gateways licensed in the Kingdom, plus Tabby and Tamara instalments, and cash on delivery through carriers.

Shipping and returns

We connect your store to carriers or a shipping platform that brings them into one account, so waybills are issued automatically and customers can track orders, with a clear exchange and returns flow.

Saudi regulatory readiness

We prepare your store for e-commerce authentication, show the details the E-Commerce Law requires, set prices to include VAT, and connect your invoicing to an e-invoicing solution built to ZATCA's published specifications.

Migration from another platform

We move products, customers and order history, map every old URL to its new page with redirects, and test everything before the switch, to protect your search rankings and keep your customers.

Analytics and conversion rate optimisation

We set up Google Analytics, ad pixels and conversion tracking, then review product pages, checkout steps and abandoned-cart messages, and fix what stops visitors from buying.

Marketplaces and sales channels

We list your products on Amazon.sa, Noon, the WhatsApp catalogue and Snapchat, with stock synced to your store so quantities update from one source and you don't sell what's out of stock.

Wholesale and Gulf selling

Price lists, company accounts and payment terms for wholesale buyers, plus per-market prices, currencies and shipping options when you sell across the Gulf.

Monthly store care

After launch we keep apps and settings up to date, add products and offers, prepare the store for seasons such as Ramadan and National Day, and send you a regular report on what changed.

Platforms we work with

Store platforms

  • Salla
  • Zid
  • Shopify
  • WooCommerce

Payments

  • mada
  • Apple Pay
  • STC Pay
  • Tabby
  • Tamara

Shipping

  • SMSA
  • Aramex
  • SPL
  • Naqel

Sales channels

  • Amazon.sa
  • Noon
  • WhatsApp Business
  • Snapchat

Where it helps

Your situation isn't listed? Tell us about it in a free consultation.

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How we deliver

Clear steps, each stage with a set date.

  1. Consultation and plan

    We learn about your products and customers, recommend a platform, and send you a written scope and a fixed quote.

  2. Design and setup

    We design the storefront in Arabic and English, set up the store, and add your products and policies.

  3. Payments, shipping and connections

    We switch on payments once the providers approve your account, and connect shipping and any systems you need.

  4. Testing and launch

    We test orders from checkout to delivery and returns, then launch and watch the first orders with you.

  5. Growth after launch

    We measure performance, improve conversion and prepare for each season, on a care plan that suits you.

Common questions

Can't find your question? Message us and we'll reply within one working day.

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Before we start

Salla, Zid, Shopify or a custom store: which suits us?

It depends on the size of your catalogue, the systems you need to connect, your budget and your growth plans. Salla and Zid suit a fast launch with local tools built in; Shopify gives you more freedom in design and integrations. Shopify Payments isn't available in Saudi Arabia, so we connect Shopify stores to a licensed local payment gateway.

How long until the store launches?

It depends on the scope: a store built on a ready-made theme takes far less time than a custom design with integrations. Your quote includes a timeline with clear milestones, and part of it depends on how quickly payment and shipping providers approve your account.

What does a store cost?

You get a fixed quote once we agree the scope. Platform subscriptions, payment gateway fees and shipping costs are paid by your store directly to those providers, and we set them out for you before you decide.

Who owns the store and the accounts?

You do. The store, domain, payment and shipping accounts are registered to your business, and we work through staff access you can revoke at any time.

Payments and shipping

Can you switch on mada, Apple Pay, Tabby and Tamara?

Yes, through the platform's own payments or a licensed gateway, once the provider has verified your business and its bank account.

Can customers pay cash on delivery?

Yes, through carriers that offer it. Before switching it on, we show you the order-value limits, collection fees and how long payouts take.

Which shipping companies do you connect?

Local carriers such as SMSA, Aramex, SPL and Naqel, or a shipping platform that brings several carriers into one account, depending on where and how much you ship.

Getting ready to launch

What do we need legally before launch?

A commercial registration or freelance document, a business bank account, e-commerce authentication, the details the E-Commerce Law requires a store to show, such as its name, address and contact details, and a clear exchange and returns policy. We prepare it with you, and you submit the applications from your own account.

Will our store invoices meet ZATCA requirements?

If your business is VAT-registered, it must issue e-invoices. We connect your store to an invoicing solution built to ZATCA's published specifications, either through the platform itself or your accounting system.

Can we switch platforms without losing our search rankings?

We plan for it from the start: we move the data, map every old URL to its new page with redirects, test before the switch and watch search performance afterwards. Nobody can promise a ranking, but these steps protect it.

Do you write product descriptions?

Yes. We write product descriptions and page copy in Arabic first, then English, in language that suits your customers and helps you show up in search. For photography, we work with your photographer or guide you on the photos the store needs.

After launch and growth

Do you run the store after launch?

We support you for a period set in your quote. After that, you can stay on a monthly care plan covering updates, new products and offers, and seasonal preparation. The plan is optional, and the store is yours either way.

Can we sell on Amazon.sa and Noon too?

Yes. We connect your products and stock to those marketplaces, so quantities update from one source and you don't sell what's out of stock. We also set out each marketplace's commissions before you start.

Can we sell across the Gulf?

Yes, with prices, currencies and shipping options for each country, taking each market's VAT into account. Some platforms only offer this on certain plans, so we choose the right setup with you.

How do you grow sales after launch?

By measuring first: we find where customers drop off, then improve product pages, checkout and abandoned-cart messages, and prepare offers well ahead of each season. We don't promise numbers; we show you the effect of every change.

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